| Fall 2021 Term September 6, 2021 — November 29, 2021 | LOCATION |
| CAE 100 – Association Leadership, Change, Strategy, & Structure CAE 100, the first course in the Certified Association Executive (CAE®) Program, introduces students to the foundational elements of associations; goals, leadership, management strategies, organizational structures, and strategic planning. In addition, this course addresses the concepts of change, change management and engaging stakeholders in the change process. | Online |
| CAE 200 – Association Membership Services CAE 200, the second course in the Certified Association Executive (CAE®) Program, examines the need and rationale for the development, implementation and discontinuation of products and services, This course introduces the concepts of quality, pricing structures, product evaluations and member satisfaction. As a key component of CAE 200, students will learn how to manage the marketing of products and services through the development of a marketing plan. Discussions will include integrating strategy and standards to improve member services. | Online |
| CAE 300 – Association Operations I (Operations Support) CAE 300, the third course in the Certified Association Executive (CAE®) Program, builds on learning from CAE 100 and CAE 200, by providing the association manager with key insight into operational areas of critical importance. Students learn about Human Resource management through the lenses of Systems, Technology, Accounting and Communications as well as explore the concept of Continuous Improvement. | Online |
| CAE 400 – Association Operations II (Products & Services) CAE 400, the fourth course in the Certified Association Executive (CAE®) Program, provides association managers with key insights into the products and services typically found in associations. Products and services play a key role in strategic planning and as such, association managers need to have an awareness of current trends and issues and best practices. | Online |
| CAE 500 – Developments in Association Management In CAE 500, the fifth and final course in the Certified Association Executives (CAE®) Program, students reflect on prior learning to identify their personal competency challenges and methods for improvement. Students delve deeper into personal development through a learning project designed to hone their skills while facilitating development and growth for their organization. | Online |
| CAE Exam – May 14 – 16, 2021 | LOCATION |
| CAE Final Exam The Certified Association Executive (CAE®) Exam is conducted via the internet. Each candidate is responsible for having access to the internet. CSAE will not be responsible for internet access or operations. | Online |
